Have a question?
Below you will find clear, bite-size answers to the things we are asked most: ordering lead-times, delivery zones, custom designs, allergens, payment options, and how to keep your cake tasting bakery-fresh. If you don’t spot what you need, our team is only a live-chat ping or email away
Ordering
Order online 24/7 through our website. Choose your flavour, size, delivery date, and any personalisation options (message, topper, candle) before checkout.
We recommend ordering well in advance to secure your preferred date; however, we can deliver most cakes the very next day (subject to availability).
Yes - within 24 hours of purchase. Email info@cakechoice.co.uk with your order number and the change you need.
Delivery & Collection
We deliver across London and surrounding area. Enter your postcode at cart to confirm coverage.
Standard delivery is £8.99. Need it sooner? Next‑day delivery is available for £18.99 (subject to availability and postcode).
Standard slots are 8am - 2pm and 2pm - 8pm. Need a tighter window? Let us know at info@cakechoice.co.uk
Cake Personalisation
We don’t create fully bespoke designs, but you can add a hand‑piped message, cake topper, or celebration candle.
On the product page, type your message (up to 20 characters) and/or select a topper or candle style from the drop‑down menu.
Ingredients & Allergens
Not at this time. Our bakery handles wheat, dairy, eggs, nuts and soy, so trace allergens may be present in all products.
Yes, we offer a range of vegan cakes and cupcakes.
Payment & Pricing
Visa, Mastercard, Amex, PayPal, Apple Pay, and more.
Prices vary depending on cake size and flavour. You can view exact pricing for each option directly on the product page before ordering.
Cake Care
Keep it in its box in the fridge and remove 1 hour before serving. Buttercream tastes best at room temperature.
Cakes are at their prime for 3 days if refrigerated.
Still Have a Question?
If it’s not covered here, contact us at info@cakechoice.co.uk or via the Contact page below. Our team usually replies quickly, seven days a week.